DoseControl Software

DoseControl error log

Error Message

Error Type

Source

Absorbance value: 0 out of reading range. You can take a new reading or skip.

calculation rule

Calculation rule. Dosimeter measured absorbance is 0 or below 0 value

Absorbance value: [abs value] out of reading range. You can take a new reading or skip.

calculation rule

Calculation rule. Dosimeter measured absorbance is not calculated because it is outside the dosimetry system calibration range

Absorbance value: [below 0.000] out of reading range. You can take a new reading or skip.

calculation rule

Calculation rule. Dosimeter measured absorbance is 0 or below 0 value

The identifier you provided is already in use.

data integrity rule

Data integrity rule. Duplicate item identifier - configuration name, dosimeter ID, report ID

There is no active or valid calibration on this workstation for the Reader, Batch and Pathway specified.  Unable to Proceed.

data integrity rule

Data integrity rule. Dosimetry system calibration is not configured and active in system for the associated spectrophotometer, pathway and dosimeter type.

The reader used for this report does not match the reader currently attached to your workstation.  Measurement functions are disabled.

data integrity

Data integrity rule. Spectrophotometer serial number does not match connected device.

There is no active calibration on this workstation for the Reader, Batch and Pathway specified.  Measurement functions have been disabled.

data integrity

Data integrity rule. Dosimetry system calibration is not active in system.

There is no active or valid calibration on this workstation for the Reader, Batch and Pathway specified.    In the Setup Calibrations section of DoseControl, please ensure that there is a calibration marked as active that matches the selected Reader, Batch and Pathway, and that calibration has correct Start and End Dates.    Measurement functions have been disabled.

data integrity

Data integrity rule. Dosimetry system calibration is not active in system.

The Dosimeter ID [scanned dosimeter ID] is used in another report (Report ID: [report ID]). You cannot use that ID again. Enter a different dosimeter ID.

data integrity

Data integrity rule. Dosimetry ID must be unique in system.

The selected reader is overdue for calibration. Measurement functions have been disabled.

data integrity

Data integrity rule. Spectrophotometer is not valid for use; spectrophotometer calibration date expired.

The selected reader is overdue for calibration. Unable to proceed. Measurement functions are disabled.

data integrity

Data integrity rule. Spectrophotometer is not valid for use; spectrophotometer calibration date expired.

The selected reader is overdue for calibration. Unable to proceed.

data integrity

Data integrity rule. Spectrophotometer is not valid for use; spectrophotometer calibration date expired.

All absorbances for this reading have been measured.

data integrity

Data integrity rule. Number of rereads allowed for a Dosimeter ID is exceeded.

The measured dosimeter belongs to a different batch (EQ). The reading has been archived.

data integrity

Data integrity rule. The system's active Dosimeter batch does not match the scanned dosimeter batch/ID

Command:GetWavelength N/A

data integrity

Data integrity rule. Software cannot verify the wavelength setting of the connected spectrophotometer. Problem with spectrophotometer connection and communication

Command:SetWavelength N/A

data integrity

Data integrity rule. Software cannot verify the wavelength setting of the connected spectrophotometer. Problem with spectrophotometer connection and communication

The reading's barcode (Zeroing can be performed inbetween each statistical Re-Read.) doesn't match the dosimeter id.

data integrity

Data integrity rule. The scanned Dosimeter ID does not match the expected Dosimeter ID during a reread session

The reading's barcode (Test re-read 2) doesn't match the dosimeter id.

data integrity

Data integrity. The scanned Dosimeter ID does not match the expected Dosimeter ID during a reread session

User tried to remove a field set that's in use.

data integrity

Data integrity rule. User cannot delete a configuration item used in a report or to make a measurement

The measured dosimeter belongs to a different batch (CG). The reading has been archived.

data integrity

Data integrity rule. The system's active Dosimeter batch does not match the scanned dosimeter batch/ID

There is no calibration configured for the selected reader, pathway and dosimeter type. Please select a different reader.

data integrity

Data integrity rule. Dosimetry system calibration is not configured and active in system for the associated spectrophotometer, pathway and dosimeter type.

No Active or Valid Calibration on this workstation for the Reader, Batch and Pathway specified. Measurement functions disabled.

data integrity

Data integrity rule. The software cannot verify an active, valid spectrophotometer/dosimetry system combination. The spectrophotometer is not active, associated with the active dosimetry system Calibration. The spectrophotometer is not valid (reader's calibration end date expired)

Printing failed.

general error

General error. Dosimeter report output (PDF or Excel) did not print

Taking a reading failed.

database connection error general error

General error. Spectrophotometer communication error. Database connection error.

Loading reader settings failed.

database connection error general error

General error. Software cannot load spectrophotometer configuration information due to database connection error

Loading the measure screen data failed.

database connection error general error

Spectrophotometer communication error. Database connection error.

Processing failed.  There was an error processing this report. Please try again.  Technical information:"Sequence contains no elements"

database connection error general error

Database connection error. General report failure when user clicks Process report. Missing required report fields.

Loading reports failed.

database connection error general error

Database connection error. General report screen loading failure.

Saving fieldsets failed

database connection error general error

Database connection error. General software configuration failure due to issue with database connection.

Loading audit entries failed.

database connection error general error

Database connection error. General audit trail screen loading failure.

Adjusting absorbances failed.

database connection error general error

Database connection error. General report screen loading failure.

Adjusting absorbances failed. An error occurred while update the entries. See the inner exception for details.

database connection error general error

General error. Database connection error. Spectrophotometer communication error.

Loading [software screen] failed. The EXECUTE permission was denied on the object [database object], database [connected database name], schema 'dbo.'

database connection error general error

Database connection error. Database connection string is incorrect, as configured in software. Database/server parameters have changed. SQL username/password in connection string is incorrect or disabled. 

Processing failed: Object reference not set to instance of an object.

database connection error general error

General report failure when user clicks Process report. Report screen has not fully loaded due to database connection speed. Database connection error. Missing required report fields or data type mismatch in report fields. 

Loading barcode scanner failed.

integrated barcode scanner comm error

Internal barcode scanner, part of Reader configuration, communication error. Software not able to communication with the scanner

Matrix 120 not found on any active COM ports.  Ensure the barcode scanner is connected to this PC.

integrated barcode scanner comm error

Internal barcode scanner, part of Reader configuration, communication error. Software not able to communication with the scanner

You don’t have permission to save in this location

PC error

PC error. Windows permission issue for the logged in user is preventing file saving to the report storage location, as configured in the software

Printing failed. The system cannot find the file specified.

PC error

PC error. Windows permission issue for the logged in user is preventing file saving to the report storage location, as configured in the software

We found a problem with some of the content in ‘your file name.xlsx’. Do you want us to try and recover as much as we can?

PC error

PC error. Excel template corruption.

System.Exception: Missing file exporter modules: [Module name] 

PC error

Missing a report module in GEX application installation files on PC

Port driver error in Read()  Source: System  Message: The I/O operation has been aborted because of either a thread exit or an application request.   

Reader communication error

Spectrophotometer communication error. Software not able to communicate with the spectrophotometer

Reader timed out

Reader communication error

Spectrophotometer communication error. Software not able to communicate with the spectrophotometer

Command:GetReaderStatus st

Reader communication error

Spectrophotometer communication error. Software not able to communicate with the spectrophotometer

Port driver error in OpenConnection()  Source: System  Message: Access to the port 'COM5' is denied. 

Reader communication error

Spectrophotometer disconnected from system or cannot be found.

Communicating with the reader failed.  Ensure that the reader is connected and the correct COM port is configured.  

Reader communication error

Spectrophotometer communication error. Software not able to communication with the spectrophotometer

Reader is not initialized

Reader communication error

Spectrophotometer communication error. Software not able to communication with the spectrophotometer

Port driver error in OpenConnection()  Source: System  Message: Access to the port '[COM NUMBER]' is denied. 

Reader communication error

Spectrophotometer communication error. Software not able to communicate with the spectrophotometer

Port driver error in OpenConnection()  Source: System  Message: The port '[COM number]' does not exist. 

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Port driver error in Write()  Source: System  Message: A device attached to the system is not functioning.   

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Port driver error in Read()  Source: System  Message: The BaseStream is only available when the port is open. 

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Port driver error in Read()  Source: GEX.Common  Message: Port driver error in Flush()  Source: System  Message: The BaseStream is only available when the port is open.  

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Taking a reading failed.  Ensure that the reader is connected and the correct COM port is configured.  

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Port driver error in OpenConnection()  Source: System  Message: Access to the port 'COM3' is denied. 

Reader communication error

Spectrophotometer disconnected from system or cannot be found. Problem with PC COM port functionality.

Connection failed to initialize.

Reader communication error

Spectrophotometer communication error. Software not able to communicate with the spectrophotometer

You need to have the Reread role.

user access and permissions

User access and permissions

Login failed.

user access and permissions

user login

LDAP login failed.

user access and permissions

user login

Error occurred while importing calibrations: Object reference not set to an instance of an object.

Calibration file import error

This issue is due to how excel datetime values are parsed between versions of the .NET Framework. The issue is how the code parses an Excel date cell. .NET 4.8.1 now includes the time portion in that string representation (e.g., "1/15/2024 12:00:00 AM") while older versions did not ("1/15/2024").

Workaround: User must format the date column in the Excel file as 'Text' (not Date) and re-enter the date as text ("MM/DD/YYYY" or "DD/MM/YYYY") when the cell is Text-type./t